Features

»	Real time Text Chat
»	Monitor website traffic in real time
»	Extensive visitors information including Geo information
»	No visitor Login require
»	Hosted application software no specific platform require
»	No download of Software and install is mandatory
»	Visual and audio notification on chat request
»	Multiple Support executives
»	Multiple Departments
»	Off-line messages
»	PPC tracking
»	Chat history pop-up on chat pickup
»	Various Customizable options
»	Customizable visitor chat window or template to choose
»	Your own language customization for visitor chat window interface
»	Proactive chat invitation
»	Chat Transcripts
»	Push Pages
»	Canned responses (Predefine responses)
»	IP blocking
»	Various Administrative options such as setup of additional operators, transcripts monitoring etc.
»	Support Operators Reporting - Rating and Login time log.
»	Fast easy navigation.
»	Faster and easy in integration
»	Single Support Executive and Multiple Chat Session
»	Chat transfer and Messaging to Other Executive
»	Chat Sharing
»	Administrator Chat Monitoring
»	Typing Status of visitor/operator during chat
»	Your own graphics for online/offline
»	Different graphic for different department and page
»	Proactive Pop-ups or proactive change visitor's browsed page
»	Auto Pop-ups
»	SSL base tracking/chat code for secure pages & Secure chat session